Fire Alarm Monitoring (FAQs)

This offends happens when there is not enough or any voltage on the phones lines. In other words, the phone lines are not working and not properly sending signals to the CS. Installing GSM technology can help you avoid this costly failures. Call ASM now as obtain a Free estimate. Mention the Q&A and obtain a 20% discount and the first 3 months of GSM signals for FREE.

This report is a detailed log of all the activity that took place between the fire alarm central station and fire alarm control panel.

When phone lines or any method path of communication fails for any reason these are likely to show as Fault Lines and/or fail to communicate.

All fire alarm systems are designed by the manufacturer to system sends automatic daily test.

We do.

Yes, we offer that feature.

Only those people that have been provided with the to the Central station pass-code by the subscribers can set the system offline.

We can perform same day fire alarm central station takeovers.

In the event of an alarm, a supervisory or a fire alarm signal the central station will contact you in the order in which you had provided the contacts.

Like in any other business, discounts and promotions are tied to commitment. However, at ASM we offer monthly FDNY approved m central station monitoring on a month to month bases.

No, it does not. Regardless the size of the building, fire alarm monitoring, and central station monitoring are the same.

Yes, NYC fire alarm monitoring requires a form known as TB-60

Setting the system online and offline comes with a level of responsibility. Ultimately, if the system is set offline and there is a fire the fire department WILL NOT BE DISPATCHED. Furthermore, keeping a log of who and when as well as identifying this person as an authorized personnel for the building is key.

The average MSRP of an FDNY Approved central station monitoring is $95.00 per month.

• Supervisory: This fire alarm signal type is related to the supervision of certain field components. As an example the opening and the closing of the Sprinkler valve.
• Trouble: This fire alarm signal is typical of a device malfunctions.
• Alarm: This fire alarm signal is caused by the activation of a fire alarm component such as a smoke detector, heat detector a manual pull station, a duct detector on any other.

Call ASM at 212-202-2565 and one of our fire alarm consultants will assist you free of charge.

Proprietary in the fire alarm industry is known as “Only me the certified xyz manufacturer can service the system.This is a very confusing topic and subject to hours of discussion. However, many fire alarm vendors want you to believe that they are the only solution in town. Fortunately this is not the case. Any vendor can work on any system as long as they are certified with the district, city or state in which they do business. Even though there could be limitations to perform certain tasks, if the fire alarm company is a well reputable provider then they will likely be able to provide you with a ONE STOP SOLUTION.

Simply give as a call at 212-202-2565 and one of our experts fire alarm consultants will guide you through and provide you a free estimate.

This may very from town to town and its jurisdiction. However, the most common ones are:

• POTS (plain old telephone system)
• GSM (wireless)
• Ethernet
• Radio

NO. Once an approval is given to a fire alarm system by the fire department the signal should never be interrupted for any reason regardless if the space is no longer occupied.

Some systems are capable of transmitting more details than others. For example: those systems with a built-in dialer are capable of transmitting CID (contact ID) which in other words mean that each device can send signals to central station. Then if you have 200 smokes, each sends over its own name and location over to CS. this is known as built in dialer. On the other hand, a communicator has only between 5 to 10 zones and send a generic signal such as trouble, supervisory, alarm, phone line troubles etc but lacks the ability to send one signal per field device

In order to avoid the fire department being dispatched to your site its imperative to put the systems offline. All fire alarm systems should be put offline right before any work is being performed on the system itself, any interconnected system such as sprinklers, HVAC are worked on or any construction or cleaning is to be performed at the building that could trigger an unwarranted fire alarm signal.

Fire alarm systems should go offline when any testing, inspections or repairs are being done at the facility to avoid dispatching FDNY unnecessarily. The set the system offline you can call or if you are with ASM integrators we offer an APP to do it from the convenience of your phone.

NO, once a fire alarm is transmitted they become NOT be canceled.

The maximum time allowed is 8 hours. If you then need to extend the time them the process stars again for a maximum of another 8 hours and so on.

The answer to this question in NO. No matter who the company is in NYC they can not promote or advertise themselves as being faster. The FDNY dispatches at its own timing and not on who called.

No, they are not. Even though the end service is to call 911 and dispatch the fire department, each company has its own protocols above the minimum requirements. Furthermore, customer service and its response time can be key players at the time to select the central station monitoring.

No, NYC requires that only FDNY pre approved central stations can monitor fire alarm systems within the 5 boroughs. This services are normally MSRP anywhere between $90 & $125 per month. When you call any company, simply asked if the monitoring is or not FDNY approved to avoid any violations.

Yes, they do. NYC Fire alarm central stations must be certified.

It is mandatory by FDNY that your fire alarm system is monitored via central station.

Yes, they do. NYC Fire alarm central stations must be certified.